by Caitlin Toonders | Content strategy, Storytelling
How to build a scalable customer storytelling program Real-world success stories are worth their weight in gold for marketers. Buyers trust peer experiences over brand messaging, and a well-told customer story can make the difference between a prospect staying on the... 
by Caitlin Toonders | Content strategy, Thought Leadership
How always-on content builds long-term trust B2B marketing is a long game, where buyers take their time. They research, compare options, and consult stakeholders before making a move. Sales cycles are often long, which means you need to take every opportunity to build... 
by Carleigh Zangrando | Content strategy, Email marketing
Why newsletters are so hard (and how to actually make them work) Newsletters have a sneaky way of becoming the thankless task at the bottom of your to-do list. They sound like a good idea—keeping customers informed, driving engagement, building brand loyalty—but... 
by Caitlin Toonders | B2B marketing, Content strategy, Managed services
Three content programs essential for every B2B marketer The adage “content is king” is still relevant today. Why? People love to consume content. It is an integral part of business-to-business buying behavior. There’s a generational shift that’s happening in B2B... 
by Caitlin Toonders | Content strategy, Marketing messaging
Where one-size-fits-all fails and how to customize marketing messaging for industry success One size rarely fits all. Applied to your marketing messaging, that’s especially true. B2B purchasing decisions are complex. Marketers can expect 80% of B2B purchasing... 
by Gail Mercer-MacKay | Content strategy, Marketing messaging
Why your marketing messaging often falls flat and how to fix it I have had several meetings recently where our clients were eager to share their messaging with us. And while it was great to get some insight into their key focus areas, except for the logo in the upper...
