Why newsletters are so hard (and how to actually make them work)
Newsletters have a sneaky way of becoming the thankless task at the bottom of your to-do list. They sound like a good idea—keeping customers informed, driving engagement, building brand loyalty—but executing them consistently? That’s where the magic (or the misery) happens. After working on newsletters for years, we’ve pinpointed the top challenges and, more importantly, the lessons to make them effective without feeling like an endless uphill climb.
Three lessons to make your newsletters effective
Here are three practical lessons you can apply to streamline your process, create value-driven content, and engage readers better.
#1 Discipline is the secret sauce
The first hurdle is discipline. Newsletters don’t just “happen”—they demand a programmatic approach. Too often, we see clients start with boundless enthusiasm, only to burn out after the first edition. Here’s what happens:
- They pour months into creating their inaugural masterpiece.
- It ends up way too long because they’ve been hoarding content for ages.
- The writing, editing, and approval process drags on forever.
- They finally send it out, only to miss their next deadline—or abandon the effort entirely.
Sound familiar?
The key is to stick to a repeatable, manageable process. For a monthly newsletter, this means working in a four-week cycle. For bi-monthly newsletters, stretch it to eight weeks. Here’s a blueprint to stay on track:
- Week 1: Identify topics, gather content, or interview subject matter experts.
- Week 2: Write the first draft.
- Week 3: Edit, refine, and secure approvals.
- Week 4: Publish.
Sticking to this rhythm ensures your newsletter goes out consistently and on time—with relevant, fresh information—without feeling like a massive production every month.
#2 Make it about the reader, not you
This might be the biggest trap: newsletters that are all about you.
It’s a common pitfall for businesses and partners. Even when they start with good intentions, the content inevitably drifts back to being self-congratulatory: company updates, team accomplishments, product launches, look how great we are.
Here’s the problem: your readers don’t care about you—they care about what’s in it for them. For every piece of content, apply the “so what?” test:
- Are you writing to inform, inspire, or help your reader solve a problem?
- Or are you subtly patting yourself on the back?
For example, instead of saying, “We just launched our new GenAI white paper, read more here,” focus on the takeaway for the reader:
“Our new GenAI white paper reveals that only 82% of customers succeed with their first project. It breaks down the top three pitfalls—and how you can avoid them. Read the full findings here.”
This subtle shift reframes the content as valuable to the audience, not just your internal team.
#3 Keep it short, meaningful, and actionable
Another trap: newsletters that try to do too much.
Readers don’t have time (or interest) to wade through walls of text. Instead, aim for brevity while still providing value. Here’s how:
- Highlight the essentials: Share the key points or insights directly in the email. Don’t just tease with “read more here” links—give them a reason to care.
- Educate and inform: Include the juicy details that make the content memorable.
- Drive action strategically: Recognize that on average only 2% of readers will click through to additional resources. Make your links count by providing context and a compelling reason to dive deeper.
For instance:
- Instead of: “Check out our latest webinar!”
- Try: “Missed our webinar on boosting sales with AI? We discussed the #1 strategy that’s helping businesses like yours cut churn by 15%. Watch the replay here.”
This approach ensures your newsletter is valuable on its own, even if the reader doesn’t click any links.
Newsletters that work are worth the effort
Yes, newsletters are hard. They require discipline, a clear message, and a commitment to providing real value. But when done right, they’re a powerful tool to engage your audience, build trust, and reinforce your brand.
The secret is to treat them as a strategic initiative—not an afterthought. Stay disciplined with your process, prioritize the reader, and focus on delivering meaningful insights. With this approach, newsletters can shift from a dreaded task to an indispensable part of your marketing strategy.
Ready to stop dreading your newsletter and start mastering it? Let’s make it happen. Reach out to us and learn more.